Patrick Chen

Employee Benefits Consultant

Patrick started in the group benefits industry straight out of university, as an account executive for two national insurers. When he decided he wanted to work more directly with clients, he joined Granville West in 2014.

Patrick loves learning about each client’s unique challenges and earning their trust by solving their problems and making their lives easier. He finds it extremely satisfying when a client asks, “What do you think I should do?”

Away from work, Patrick loves spending time with his wife Maricle, daughter Camille and rescue dog Ollie. When he’s not busy being a family man, you can find him hiking, drawing or enjoying a good movie.

Education:
BBA, SFU
Designations:
GBA
Back
Up until 2016 I had gone through a couple of benefit plan providers.  My frustration with each previous provider was the same, it was a typical bait and switch.  We were quoted a reasonable rate initially but each renewal year resulted in a significant increase in our fees even though our actual usage was relatively low.  In addition those companies… more
— David Bhimji, Co-Founder, Managing Director, Digital Hospitality
When we switched to Granville West Group, we were in desperate need of service and support – and we got it! They have been excellent in all areas of benefit services – negotiations, obtaining competitive quotes, supporting plan transitions and miscellaneous questions on all topics from myself (plan administrator) and employees. If they don’t know the answer offhand, they’ll go… more
— Shannon McAllister, Human Resources Assistant Manager, Kootenay Country Store Co-operative
When we switched to Granville West Group, we were in desperate need of service and support – and we got it! They have been excellent in all areas of benefit services – negotiations, obtaining competitive quotes, supporting plan transitions and miscellaneous questions on all topics from myself (plan administrator) and employees. If they don’t know the answer offhand, they’ll go… more
— Matthew Wilkins, Director Human Resources, Westbank
Whenever we have questions or concerns about our benefits plan, Patrick and Breanna would get back to us in a timely fashion. After moving our plan to Granville West over 3 years ago, Patrick has visited us multiple times and provides us with current industry updates. We’ve built a close relationship with Patrick and Breanna and would recommend their service… more
— Kevin Hung, Manager, EVA Airways Corporation
Patrick has been our benefits broker since 2015. Patrick and his team have been consistently helpful, professional, and accommodating to our needs as a client since day one. We can always rely on them for client centric advice and timely customer service. It’s a pleasure working with Patrick!
— Michelle Beattie, Area Director of Human Resources, CHRL, Shangri-La Hotel, Toronto 

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